FAQs

How Can We Assist?

How much does shipping cost?

Shipping costs will be a fixed cost or free shipping.

What if my items are damaged, defective or incorrect?

If you have received a damaged, defective, or incorrect item please email us and include

  1. Your order number

  2. Name on the order

  3. Email the order was made with  

  4. Your request

and most importantly

  1. A photograph demonstrating the quality of the print or the damaged area of the item.

*The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you.

What is your return policy?

Easy return for the first 30 days.

If 30 days have gone by since your purchase, unfortunately we can’t offer you an exchange. We do not offer refunds. We only replace items if they are defective, damaged, or incorrect within 30 days. If you need to get your order correct, send us an email for the contact information given on the website. Make sure to list.

  1. Your order number

  2. Name on the order

  3. Email the order was made with  

  4. Your request

and most importantly

  1. A photograph demonstrating the quality of the print or the damaged area of the item.

*The most optimal pictures are on a flat surface, with the tag and error clearly displayed. We will use this information to help you with your order, and eliminate errors in future printing. Our amazing Customer Service Team will be happy to assist you. Shipping costs are non-refundable.